Strategy

Association of Organizational Change and Strategic Development

A professional organization for consultants and executives specializing in managing transformation initiatives, restructuring, and strategic realignment within organizations.

Customer Lifetime Time Value

A prediction of the net profit attributed to the entire future relationship with a customer. Essential metric for long-term business strategy and customer prioritization.

Center for New Technology Implementation Strategy

A research organization focused on developing methodologies for effective adoption and integration of emerging technologies into existing organizational structures and processes.

Community-Sourced Growth

A growth strategy that leverages community engagement, contribution, and advocacy to drive product adoption and expansion. Essential for reducing customer acquisition costs and building sustainable competitive advantage.

Customer Value Integration

A strategic approach that aligns every business function around maximizing customer lifetime value through coordinated experience design, service delivery, and relationship management. Essential for customer-centric transformation.

Development Division Institute

A U.S. institute focused on education under development divisions. It advances knowledge for national leaders.

Experience Control Point

A strategic interaction or decision moment in the customer journey that disproportionately influences overall experience perception and outcomes. Essential for experience design and competitive advantage.

Impact Confidence Ease

A prioritization framework that scores initiatives based on potential impact, confidence in success, and ease of implementation. Essential for efficient resource allocation and focus in product development and business initiatives.

Ideal Customer Profile

A detailed description of the type of company that would derive the most value from your product or service. Essential for focused go-to-market strategy and efficient customer acquisition.

Key Performance Indicator

A quantifiable measure used to evaluate success in meeting objectives for performance. Organizations use KPIs at multiple levels to assess their progress toward strategic goals. Effective KPIs are specific, measurable, achievable, relevant, and time-bound, providing actionable insights for decision-making.

Mutually Exclusive Collectively Exhaustive

A principle for organizing information that ensures categories don't overlap (ME) while covering all possibilities (CE). Foundation of clear business thinking and problem solving.

Minimum Marketable Product

The smallest set of features that can be effectively marketed and sold to customers. A critical concept for reducing time-to-market while ensuring product viability and market fit.

Outcome-Based Budgeting

A budgeting approach that allocates resources based on expected outcomes and impact rather than historical spending or organizational structure. Essential for strategic resource allocation and organizational agility.

Objectives and Key Results

A goal-setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes. Popularized by Google and widely adopted by tech companies and beyond.

Political Economic Social Technological Environmental Legal

A framework used to analyze the external macroenvironmental factors that might impact an organization. A comprehensive approach for strategic planning and risk assessment.

Product-Led Growth

A business strategy where product usage drives customer acquisition, retention, and expansion. Reduces dependency on traditional sales and marketing by making the product itself the primary engine of growth.

Small Business Economic Growth Strategy

A comprehensive plan for promoting entrepreneurship, supporting company expansion, and creating jobs through targeted policies, programs, and resources for small enterprises.

Supply Chain and Logistics Strategy

A comprehensive plan for optimizing the movement and storage of materials, components, and finished goods from suppliers through production to end customers.

Strategic Capability Framework

A structured approach to identifying, building, and deploying organizational capabilities that create sustainable competitive advantage. Essential for strategic differentiation and long-term business success.

Supply Chain and Global Management Strategy

A comprehensive plan for organizing multinational procurement, international logistics, and cross-border distribution to optimize cost, service, and reliability.

Supply Chain Risk Management Strategy

A comprehensive plan for identifying, assessing, and mitigating potential disruptions, quality issues, and cost volatilities across procurement and logistics operations.