Metrics

Business Management Group of Management Studies

A U.S. group for management educators. It supports training in advanced management techniques.

Business Metrics and Regulatory Compliance Laboratory

A specialized research facility that develops methodologies for measuring operational performance while ensuring adherence to industry-specific regulations and compliance requirements.

Compound Annual Growth Rate

A measure of growth over multiple time periods that represents the annual growth rate of an investment for a specified period of time longer than one year. Essential in finance for comparing investment returns.

Community Accountants Registry

A U.S. registry for accountants in community settings. It maintains records and certifications for local financial experts.

Customer Lifetime Time Value

A prediction of the net profit attributed to the entire future relationship with a customer. Essential metric for long-term business strategy and customer prioritization.

Customer Satisfaction Score

A metric that measures how satisfied customers are with a company's products, services, or interactions. Direct indicator of customer experience quality.

DevOps Research and Assessment

A research program that identified four key metrics for software delivery performance: deployment frequency, lead time for changes, time to restore service, and change failure rate.

Gross Merchandise Value

The total monetary value of merchandise sold through a marketplace or platform over a specific time period. A critical growth metric for marketplaces, platforms, and e-commerce businesses.

Strategic Management and Quality Performance Metrics

A comprehensive approach to directing organizational activities while simultaneously measuring operational excellence, output consistency, and continuous improvement outcomes.

Water Supply and Conservation Impact Metrics

A measurement framework for evaluating usage patterns, consumption reduction, and resource preservation across water management programs and sustainability initiatives.